'Commander's Action Line' your link to the front office
By Col. Greg Stroud, 162nd Fighter Wing Commander
/ Published April 17, 2009
TUCSON, Ariz. -- With El Tigre transitioning to a quarterly publication this year, and increased emphasis on the wing's public Web site as a communication tool, I'd like to introduce a new site feature - the "Commander's Action Line."
The Action Line is a new tool on the 162nd Fighter Wing public Web site that gives all Airmen, retirees, families and community members a direct link to me.
The Commander's Action Line can be used to express constructive points of view on the policies and procedures of the base; discuss safety and security issues; and address problems, concerns, or suggestions after other avenues have been exhausted. The goal is to provide you with an accurate, timely, and perhaps definitive response.
Action Line queries may be submitted electronically through the Web site; or they can be mailed to:
162FW Action Line
Attn: Public Affairs
1650 E. Perimeter Way
Tucson, AZ 85706
I want your input and I encourage you to use this tool after coordinating problems or concerns with supervisors, first sergeants or commanders. If you're unable to resolve the issue, the Action Line is for you.
From the Web-based form, or in your letter, state the issue or concern, action already taken to resolve it, and as many details as possible.
If an Action Line submission and response is of general interest to wing members or our local community, they may be published on the Web site Action Line page. In such cases, submissions may be edited for grammar and length.
Submissions must include a name, an e-mail address or an alternative method of contact so we can follow up with a response to your question. The requestor's contact information will not be posted on the site in compliance with Privacy Act restrictions. The submitter's name may be used unless he or she requests to remain anonymous.
Action Line submissions should be written in a courteous or professional tone. Examples of letters that will not be addressed include personal attacks, insults or sarcasm; personal messages to a group or person; and those that advertise a product, group or Web site.
Depending on your question or issue there are numerous offices on base suited to help. Here are some key telephone numbers to keep in mind when trying to resolve an issue:
Inspector General: 295-7770
Equal Opportunity: 295-6671
Medical and Dental: 295-6172
Law Enforcement: 295-6209
Wing Safety: 295-6107
Civil Engineer: 295-6170
Family Readiness: 295-6566
Public Affairs: 295-6192
Whether performing the mission as a drill status Guardsman, AGR, Technician, civilian or contractor, everyone must have a voice, regardless of rank, to ensure 100-percent mission success.
On that note, success is not possible without support from our families, neighbors and community. They too have a voice and are welcome to use the Action Line.